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Hospital Accreditation Standards

Measurement requires a reference standard. Therefore to measure the quality of care, standards are required against which organizations and individuals can be compared. Such standards must be developed in consultation with relevant professional organizations, reflect currently accepted practices and be widely accepted by all the parties involved. As the development of standards is an evolutionary process, the standards shall be frequently revised and updated in the light of advances in healthcare. Measurement alone will not assure quality but will define the extent to which a healthcare facility and service provider provides quality care. There must be a mechanism by which any defect identified by the measurement is corrected.

MSQH standards are developed and edited in cooperation with professionals from both public and private healthcare providers. Malaysian Hospital Accreditation Standards are grouped into five (5) major areas of concerned. These areas of concerned are:

• Organisation and Management
• Human Resource and Management
• Policies and Procedures
• Facilities and Equipment; and
• Quality Improvement Activities

Standards for 24 service areas have been developed and cover all aspects of a facility's operation. The service areas are:

• Governing Body and Management
• Environmental Services
• Engineering Services
• Nursing Service
• Pharmacy Service
• Allied Health Professional Services
• Medical Record Services
• Radiology Services
• Pathology Services
• Blood Transfusion Services
• Forensic Services
• Central Sterilising Supply Unit (CSSU)
• Food Services
• Housekeeping Services
• Linen Services
• Emergency Services
• Medical - Surgical Services
• Oncology Services
• Cardiac Cauterization Laboratory Services
• Anaesthetic Service
• Critical Care Service
• Operating Suite Service
• Day Only Surgery Service
• Standards for General Application

Specal requirements of these standards are the safety aspects that are not compromised. An organization that does not meet the safety requirements of the standards will not be accredited although it has met the rest of the standards.

These standards provide the basis for organisational assessment of the delivery of quality patient care and services, and the utilisation of available resources. These standards are applicable to all types of hospitals - public and private, large and small, urban and rural.

Today, many people are concerned about finding the best ways to meet their health care needs. When you use a facility accredited by the MSQH, you know its meets our rigorous standards.